Business Writing

Effective business writing isn’t a skill you are born with. This Business English programme aims at making writing a manageable task by following a logical process in terms of what you write and how you write it.

The programme is highly practical and fun and covers every aspect of writing from word choice and suitability to document layout and content development. It focuses on making old, difficult grammar problems into something you no longer dread, and offers plenty of practice to master these new techniques.You are shown how to "grab" your reader's attention and to eliminate nonessential words from your writing. Email etiquette is discussed, and useful guidelines given regarding this, and business letter writing.

This is an intensive programme, but you will undoubtedly leave with a fresh perspective , and many answers to problem in the use of English for business. The results are tangible, easily measured and learner-centered. Although the programme is aimed largely at people who speak English as a second language, it is equally valuable to first language speakers.  

This Business English programme covers writing for business purposes in terms of accuracy, conciseness and persuasiveness. It focuses on writing style, common language errors, appropriate word selection and email etiquette.  

Specific Outcomes Covered

  • To make simple and effective word selection.
  • To use punctuation correctly; to ensure clarity of understanding.
  • To avoid using gender bias.
  • To avoid redundancy and repetition in writing.
  • To understand the English Tense system and use it correctly.
  • To write effective emails, using appropriate etiquette and style.
  • To write a business letter which is effective in its content development and uses accuracy and a suitable style. 
  • To improve spelling.
  • NQF Level


    Applicable Unit Standard

    Write/present/sign for a wide range of contexts. (119459 US. No.)

    Credits Awarded 



    Two days

    Target Audience

    This Business English Writing programme is aimed at any employee who is responsible for written correspondence both formal and informal, in a business environment. It is likely, though not essential, that English will be the employees' second language.

    Training Medium

    Interactive outcome based workshop, including a Living Dynamics' learner workbook, communicative games and exercises, and assignments. Powerpoint slides and games to apply language skills.